Dialmantra is an integrated solution bringing power of our cloud based dialling technologies to your mobile phone. Our innovative app brings all your business telephony need to your fingertips.
With the app installed on your phone, you can handle business calls from anywhere because you are not dependent on any one device or location.
We help your business to go international. We offer local and toll free number services in multiple countries, helping you to operate locally from across the globe.
Our services are cost efficient, as the call rates are way cheaper than traditional PSTN/mobile networks.
You can enable call recording on any number(s) allocated in your account and the system will automatically record the calls. You can listen to the recorded calls later to improve your customer experience.
You can set personalized greeting messages and voice prompts on phone numbers in your account, so that customers get the specific custom greetings played depending on your setting.
If your business is spread in multiple countries, the system will set caller ID on outgoing calls according to the country being called. This helps you to improve conversion/success ratio of calls.
Our intelligent and efficient call distribution system makes sure that all of your callers are equally busy handling calls, improving the overall productivity of your business.
With Dialmantra you can set how an incoming call is routed to the agents. We have options to set the priority of callers, so that calls are always routed to the preferred caller.
Our inbuilt DNC management system helps you to filter out the customers who no more want a call from your end. Helping you meet government/regulatory guidelines and make the business more efficient.
Our system gives you facility to maintain internal blocklist of unwanted callers and blocks all calls from such numbers. Helping you to save time wasted on calls with them, saving your precious time and resources.
Using this feature, your callers can make note of important points of the conversation for future reference in the mobile app. This helps them to have a quick glance over last conversation whenever they call the same customer in future.
Callers can use the scheduling feature in the mobile app to schedule a appointment in the future. They also get a reminder to call the customer in the app itself.